Delivery

Covid-19 Update

I am currently dispatching orders as normal, 3-4 times a week. Royal Mail are however experiencing some delays, which seem to vary each week. With areas of the country in varying states of restrictions, some areas are experiencing delays due to a shortage of postage staff. Unfortunately these delays are out of my hands, but I will do my best to try and make sure your item gets to you. 

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Delivery timings

UK: 2-5 working days. Orders are dispatched 2 times a week, 2nd class. If you require speedy delivery, you can upgrade at checkout to 1st class. 

Giclée prints are made to order, so will take up to a week to dispatch. 

Rest of the world: 5-14 working days. I ship "standard" worldwide. Please note that if you do not order with tracking, I cannot be held responsible for any lost items, but drop us an email and I’ll see if I can help you.

kirstendavisart@gmail.com

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Pre-orders

Dispatch estimates will be in the product description. Any products in the same order as Pre Orders will be shipped together when ready, as you have paid one shipping charge. If you would like the other items before the Pre Orders are ready, order them separately. 

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Returns and Cancellations

If you are unhappy with your purchase we are happy to refund you within 10 days of delivery, just drop us an email at kirstendavisart@gmail.com with a clear photo of the issue. 

Although I take care to package goods appropriately, accidents can happen during transit, and I will do our best to resolve any issues for you.