Delivery

Covid-19 Update

We currently dispatching orders as normal, 2 times a week. Royal Mail are however experiencing some delays, which seem to vary each week. Orders shipped 2nd class have taken anywhere between 2-14 days to arrive, and unfortunately this is completely out of our hands right now. But we will do our best to try and make sure your item gets to you. 

International delivery is available, but we are still experiencing delays. These delays are unpredictable and are varied between each country. We ask that you be patient whilst waiting for your order to arrive, as the situation is completely out of our hands. 

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Delivery timings

UK: 2-5 working days. Orders are dispatched 2 times a week, 2nd class. If you require speedy delivery, you can upgrade at checkout to 1st class. 

Giclée prints are made to order, so will take up to a week to dispatch. 

Rest of the world: 5-14 working days. We ship "standard" worldwide. Please note that if you do not order with tracking, we cannot be held responsible for any lost items, but drop us an email and we'll see if we can help you.

kirstendavisart@gmail.com

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Pre-orders

Dispatch estimates will be in the product description. Any products in the same order as Pre Orders will be shipped together when ready, as you have paid one shipping charge. If you would like the other items before the Pre Orders are ready, order them separately. 

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Returns and Cancellations

If you are unhappy with your purchase we are happy to refund you within 10 days of delivery, just drop us an email at kirstendavisart@gmail.com with a clear photo of the issue. 

Although we take care to package goods appropriately, accidents can happen during transit, and we will do our best to resolve any issues for you.